What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Question with my account billing.

    Asked by paduz82 on September 26, 2016 at 03:41 AM

    hello, my account is flat free but I am paying regularly on Bluesnap.

  • Profile Image
    JotForm Support

    Answered by liyam on September 26, 2016 at 05:13 AM

    Hello paduz82,

    Thanks for reporting this matter to us. I see that there was a subscription payment made on September 23 for a Premium subscription. So I have now changed your subscription back to Premium status.