- sewsecAsked on April 23, 2012 at 12:29 PM
I think it's because I'm trying to use a company check card and your paysite can't match that credit card to my name, because the account is in the company's name.
Can someone call me so that I can get upgraded to premium. I'm going to get several hundred responses to this form in the next several weeks.
- gori-mathewAnswered on April 23, 2012 at 04:45 PM
Thanks for contacting us. Unfortunately, we don't have phone communication support and we support via our forum. As a solution, it is possible you can register an account with your company details, upgrade it and we will assist you to link up the two accounts to transfer all forms already created.
For more support of PLIMUS gateway,You may visit the following page http://home.plimus.com/ecommerce/contact-us or just use the "Have a question" button found at the bottom of the page.
Hope this issue gets sorted out. Let us know if there is anything we can help with.
- sewsecAnswered on April 23, 2012 at 07:29 PM
I paid for my upgrade through PayPal. It means I'll have to reimburse myself, but it's workable for the two months I need the upgrade.
- JotForm SupportGoldoAnswered on April 23, 2012 at 07:42 PM
Whe checked it seems that you have successfully subscribe to a monthly Premium Account using paypal.
Your limits have been increased as well.
You may need to log out and log back in to see the changes.