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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PrePopulate Fields - Show All button doesn't work

    Asked by MarcinP on September 26, 2016 at 05:48 AM

    Hi, 

    I'm trying to prepopulate my form here: http://prepopulate.jotform.io/

    Unfortunately Show All button doesn't work for me, there is no reaction, I can not see my hidden fields, even tables and all images disappeared.

    How can i fix it?


    Thanks
    Marcin


    prepopulate fields doesn't work all work
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 26, 2016 at 06:56 AM

    Hello Marcin,

    I did test the "Show All" button of "Field Prepopulator" app in one of my own form and I am unable to replicate the issue you are having. The show all button seems to work as expected. Please check the screenshot below:

     

     

    I would request you to please let us know with which form you are having this issue with and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by MarcinP on September 26, 2016 at 07:02 AM

    Hi ashwin_d,

    thanks for your response.

    This is my form:
    https://form.jotformeu.com/62593015014346


    Thank you

  • Profile Image
    JotForm Support

    Answered by Kiran on September 26, 2016 at 09:30 AM

    I have tested the Field prepopulate app and it seems to be working fine at my end with a different form. I have cloned your form to my account and see that the hidden fields are not displayed in the app when Show all button is clicked.

    Please allow me some time to check on this and get back to you with relevant information.

    Thank you for your patience.