- nbsAsked on April 23, 2012 at 12:48 PM
Our forms are not working and our customers orders are not going through.
We have a Yearly Premium Plan but it has reverted back to a Free account.
Please correct the issue quickly!
- JotForm SupportGoldoAnswered on April 23, 2012 at 12:57 PM
I have reinstated the account to Premium Status. Sorry for the trouble.
- nbsAnswered on April 23, 2012 at 01:00 PM
Phew! Thank you.
You know... this is already the second time it's happened. I hope you cand find a way on your end from preventing these issues again.
Thank you for your help!
- JotForm SupportGoldoAnswered on April 23, 2012 at 01:10 PM
We sincerely apologized for the error Abie. I have placed a note regarding your account to prevent this from happening again.