Mobile Optimisation Issue

  • WayToShave
    Asked on September 26, 2016 at 7:40 AM

    Hi,

     

    Under the heading form layout in the designer, I have selected 'make this form responsive' still my form is not mobile responsive, kindly support us here.

     

    Regards,

    Chinmay Chauhary  

    WayToShave

    9599744928

    Page URL: https://www.waytoshave.com/NGD
  • Chriistian Jotform Support
    Replied on September 26, 2016 at 9:27 AM

    I checked the site you provided (https://www.waytoshave.com/NGD) on a mobile emulator (iPhone 6s and Samsung S7 emulator) and the form was displayed properly. I found no issues on the display of the form on your site.

    Mobile Optimisation Issue Image 1 Screenshot 30

    Mobile Optimisation Issue Image 2 Screenshot 41

     

    Can you test again your site on your mobile device and see if you will still encounter the issue? If the issue still persists, can you provide us the device you use in testing so we can further investigate the issue? If you can also send us a screenshot of the issue you encounter then that would be great. To attach a screenshot on this thread, please follow the instructions provided in this article: How to add screenshots images to questions to the support forum.