Unable to upgrade the account, and can not make payment.

  • Profile Image
    Asked on September 26, 2016 at 08:21 AM

    Please call urgently 07751215631 

  • Profile Image
    Answered on September 26, 2016 at 10:25 AM

    Unfortunately, we don't have Phone Support available. We'll do our best to address you here in our forum support quickly.

    I have just checked your account, and I am able to see your current subscription plan is "Bronze", and the next billing date is October 25th 2016.

    I would request you to please explain in more details what are you trying to achieve? And what are you unable to pay? If you have issues with some form, please provide us ID of that form.

    Looking forward to your reply.


  • Profile Image
    Answered on September 26, 2016 at 10:46 AM
    It is fine now and gone through, please can i request this subscription to cancel after 1 month. 
    Please cancel it after one month. 
    Thank you.  
    Firestarr (International | BBC 1Xtra Mix Resident)
    Club DJ | Event Promoter | Radio
    Student Unions | Deltic Clubs | Revolution Bars
    Resident DJ | @RevolutionBars @NTSUents @TheDelticGroup & More
    Mixcloud: http://www.mixcloud.com/djfirestarr
    (BBC 1Xtra on Mista Jam & Charlie Sloth Shows)
    Fabulous Parties: http://www.facebook.com/FabulousPartiesNottingham
    Events: http://www.vimeo.com/DjFirestarr
    Tweet: http://www.twitter.com/djfirestarr
    FB: http://www.facebook.com/djfirestarr
    IG: http://www.instragram.com/DjFirestarr
    Bookings: DjFirestarr@yahoo.co.uk
    WhatsApp +44 7751 215631
  • Profile Image
    Answered on September 26, 2016 at 12:04 PM

    Sure, you only need to downgrade your account, once you do that your account will be scheduled to downgrade and it means that on the next billing date (October 25th) you will not be billed again and your account will be downgraded back to the free plan. 

    Here is a guide that will help: How-to-Downgrade-Subscription-Back-to-Free-Account