What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    No preview available

    Asked by annieprice on September 26, 2016 at 08:23 AM

    Hi, I have just submitted another problem but now, everytime I preview a new form that I am creating, its states that the file is not found and that its been deleted by the owner.

  • Profile Image
    JotForm Support

    Answered by Chriistian on September 26, 2016 at 10:21 AM


    I just checked your forms and their previews and they are working fine and loading properly. Can you please give us the URL of the form that you are having problem with and a screenshot of the problem?

  • Profile Image

    Answered by oldpc on February 18, 2017 at 01:09 PM

    same issue for me with ALL my forms, tries v3, v4 Firefox and chrome - no preview - file not found

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 18, 2017 at 07:26 PM


    I can see you were already assisted in another thread, it can be found here: https://www.jotform.com/answers/1070134