What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my submissions are deleted?

    Asked by cltrxvltr on September 26, 2016 at 12:19 PM



    Material has been deleted from our forms. We use to have over 1,000 submissions and now they are gone how can we retrieve our information. No one has went in and deleted this info so we have no clue what has happened to all of our material


    Thank you

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    JotForm Support

    Answered by Nik_C on September 26, 2016 at 02:01 PM

    I checked your account and I see that all your submissions are there:

    So I'm not sure how you saw that they are deleted. You can try to Clear your Browser's cache maybe that will help.

    Do let us know if the issue persists.

    Thank you!