What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Export Data: Nothing to export message

    Asked by amitojsawhney on September 26, 2016 at 01:10 PM
    Hey,
    When I got to account - data, I get that I don't have a form available to
    export data.
    Please help
    Amitoj Sawhney
    amitoj.me
    ...
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    JotForm Support

    Answered by Mike on September 26, 2016 at 01:21 PM

    It seems that you need to have at least one active form to be able to run the data export.

    I was able to reproduce the issue, so I have forwarded a ticket to our developers.

    I have temporarily enabled your form (it is now disabled again) and run the export option. Please allow it some time to generate an archive. You should receive an email once the export is complete.

    Thank you.