What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedding a form into a mobile version of the website.

    Asked by jodythompson20 on September 26, 2016 at 01:32 PM

    I contacted before about getting the form to be responsive, but I have had to put a link to click on for the form to work when in mobile version.  I actually need the form embedded into the website itself.  How Can I get it to upload correctly without half the form missing?

     

    Page URL:
    http://countryattheballpark.com/meet_greet_entry.htm

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    JotForm Support

    Answered by Mike on September 26, 2016 at 02:47 PM

    The issue might be related to the form placeholder element size on your web site.

    Please create a test page with embedded form (you can try iFrame and Embed codes) to let us check this in action.

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    Answered by jodythompson20 on September 26, 2016 at 06:53 PM

    Here is the link to the test page http://countryattheballpark.com/test_page.htm

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    JotForm Support

    Answered by Chriistian on September 26, 2016 at 11:06 PM

    It appears that the element where your form is embedded has a set height of 415px when on mobile. This is why the form appears cut-off when it is viewed on mobile. To resolve this issue, you can add the CSS code below to your website's CSS:

    @media only screen and (max-width: 580px){

      .xr_noreset {

        height: fit-content !important;

      }

    }

    If the issue persists, please let us know.
    Regards.