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  • Profile Image

    Embedded form is not scrolling to the thank you message

    Asked by Mahoner on September 26, 2016 at 04:03 PM

    Good afternoon. 

    After our users submit a form submission, the "Thank You" page appears at the bottom of the page so the users have to scroll to the top of the page to read it.


    Is there a code (or other solution) that can correct this?

     

    Thank you

    Page URL:
    http://www.bramptonlibrary.ca/index.php/findt-it/test-copy-lego-build

    page scrolling thank you page
  • Profile Image
    JotForm Support

    Answered by Mike on September 26, 2016 at 06:39 PM

    Your form code appears to be correct. The form is supposed to scroll to the Thank You Message upon submission. In theory, the issue might be related to some incompatibility with your website layout.

    If the issue still persists, you might consider moving down the Thank You Message, or using a 'Redirect to external link' option to redirect user to the Thank You page on your website.

    Thank you.