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    Asked on April 23, 2012 at 04:07 PM

    Hi there, today I upgraded so that I could get more monthly forms as I was almost at my max. It was several hours ago, and its still telling me to upgrade now.

    My concern is, that its going to stop allowing me my forms. And I cant have that happen. There are lost dogs that are depending on that info getting to me, so I can post it on my FB page.

    How long until that upgrade goes through, and if its going to be a while, can you stop it from cutting me off?




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    Answered on April 23, 2012 at 04:10 PM

    Tammy, i have just checked your account and it has been successfully upgraded to premium. Please log out and log back in to refresh your account status.

    Feel free to contact us if you have any other concerns.

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    Answered on April 23, 2012 at 04:29 PM
    Oh gosh, you're right. I didn't log out, but now that I have, its all good.
    Thanks so much for your prompt response.