What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Erro no fim do preenchimento

    Asked by VitoriaCaroline on September 26, 2016 at 04:58 PM

    Várias pessoas entraram em contato e informaram que após preencherem o formulário no momento de enviarem recebem uma mendagem de erro.

    Já verifiquei minha conta e está tudo ok.

    Sabem me dizer qual o problema.

    Page URL:

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    JotForm Support

    Answered by Kevin_G on September 26, 2016 at 08:11 PM

    I have checked the form you shared us and I can see it shows the Thank You message just fine, here is a screenshot about my test: 

    Are you using the direct link to your form or it is embedded in any website? 

    If possible, please  provide us a screenshot about the error message that you're getting on your end, this guide will help you to provide a screenshot: How-to-add-screenshots-images-to-questions-in-support-forum

    I have also checked the settings in your form and I can see you're using the default Thank You page, if you have switched to a custom thank you page, please provide us the link you're using, we will be glad to further check your form.