Erro no fim do preenchimento

  • VitoriaCaroline
    Asked on September 26, 2016 at 4:58 PM

    Várias pessoas entraram em contato e informaram que após preencherem o formulário no momento de enviarem recebem uma mendagem de erro.

    Já verifiquei minha conta e está tudo ok.

    Sabem me dizer qual o problema.

  • Kevin Support Team Lead
    Replied on September 26, 2016 at 8:11 PM

    I have checked the form you shared us and I can see it shows the Thank You message just fine, here is a screenshot about my test: 

    Erro no fim do preenchimento Image 1 Screenshot 20

    Are you using the direct link to your form or it is embedded in any website? 

    If possible, please  provide us a screenshot about the error message that you're getting on your end, this guide will help you to provide a screenshot: How-to-add-screenshots-images-to-questions-in-support-forum

    I have also checked the settings in your form and I can see you're using the default Thank You page, if you have switched to a custom thank you page, please provide us the link you're using, we will be glad to further check your form.