- jodyannecastleAsked on September 26, 2016 at 07:30 PMPage URL:
- JotForm Supportashwin_dAnswered on September 26, 2016 at 11:25 PM
Upon checking your email address email@example.com, I found that it ended up in our bounce list for following reasons:
firstname.lastname@example.org is IN
the bounce list
Reason(s) : smtp; 552 5.2.0 agei1t0204QNbC101 - agei1t0204QNbC101gekv4
That is the reason why you were not receiving submission emails. I have removed your email address from our bounce list and it should be working fine now. I would suggest you to please test your form again and get back to us if you still do not receive submission emails.