What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Non-profit account

    Asked by KCRWFd on September 26, 2016 at 08:48 PM

    When I signed up for an account I didn't realize there was a category for non-profits.  We are a 501(C)(3) charitable foundation.  Can our account be moved to a non-profit status?  Do your maximums ever reset?  We probably won't hit them for a few years but I thought I would ask.

    Page URL:
    https://www.jotform.com//?formID=62688730931868

    non-profit status 3 won't
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    JotForm Support Manager

    Answered by Jeanette on September 26, 2016 at 11:19 PM

    Please follow these steps in order to apply for the discount.

    1. Make sure you are logged into your Jotform account.

    2. Then, fill out and send this form along with your organization info (site URLand PDF docs) which will prove to us you are a real nonprofit org.

    Give us up to 24 hrs to process the request. Upon approval, you should get an email like this:

     

     

     IMPORTANT: When you get the "Congratulations" email with the approval, before clicking in the "Upgrade" button, make sure you have opened a fresh session at Jotform site with your nonprofit account