- oheptaAsked on September 26, 2016 at 09:44 PM
Help! Been using the same jot form for a month and now the conditions aren't working and the paypal total isn't either.
Not sure what to do?
- JotForm SupportKiranAnswered on September 27, 2016 at 12:30 AM
I see that a condition on Marquee message field is disabled which needs to be enabled since you want the field to be a required field.
Also, you have hidden the field using the field options also which is not required. Once there is a condition for the field to displayed based on a condition, it is not required to hard hide the field and you may leave the fields without hiding on the form.
It seems that there is a conflict with the Product lightbox widget on the form which is causing the issue. Could you try removing the widget and check if that works? Let us know if the issue still persists. We will be happy to assist you further.