form not found. form disabled

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    Asked on September 26, 2016 at 11:22 PM

    My form is not showing. Its not disabled and it saved and published. Can see you please help.

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    Answered on September 27, 2016 at 01:29 AM


    Your account was auto-suspended by our phishing filter because one of your forms has fields asking for Credit card information/password.

    Please avoid getting credit card information on your forms to avoid being automatically suspended by our filters.

    As a gentle reminder, I'm pasting a snippet from our TOS:

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Just DELETE ALL the guilty fields and we'll have your account reactivated.

    We'll wait for  your response.