- BelongersAsked on September 27, 2016 at 12:52 AM
How do we set the form/payment field to allow the end user to pay by credit card? Currently the paypal gateway requests a paypal account from the user.
Our on line shop on our website also integrates with our Paypal account but allows credit card payments, therefore we believe our paypal settings are correct.
- BorisAnswered on September 27, 2016 at 03:37 AM
I believe this is about your last edited form, 53198964756878, named Association Membership Subscription.
You are already using the PayPal Pro payment integration, and as such your form can collect credit card payments without asking for a PayPal account. Your users should simply click on the credit cards option under the Payment Method:
This will open up the credit card section of your payment form, where they can enter their credit card details directly:
If you need any further assistance, please let us know. Thank you.
- BelongersAnswered on October 03, 2016 at 01:20 AM
Yes, thank you for that advice, however after following these instructions and testing the form and selecting 'submit' we get the "DPRP" error message (see attached)
We have temporarily reverted back to using the Item option on the payment field instead of the subscription option in order that the form is working, but obviously we want to be able to use the subscription option without the "DPRP" error message, but allowing people to pay by credit card.
Please Advise, thanks.
- JotForm Supportashwin_dAnswered on October 03, 2016 at 03:07 AM
This means that "Direct Payment Recurring Payments" is disabled in your PayPal PRO account which is required to accept recurring payments.
Please check on the following URL for more information on this error message: http://www.paidmembershipspro.com/paypal-dprp-is-disabled-for-this-client/
I would suggest you to please connect with PayPal support and they should be able to help you on this.