What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We would like to cancel our subscription, how do we go about that?

    Asked by West Space  on September 27, 2016 at 02:54 AM
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    JotForm Developer

    Answered by berkay on September 27, 2016 at 03:50 AM



    I can see that you have a Silver account. If you want to cancel your subscription;

    1) Go to My Account -> Billing page

    2) Select FREE Plan and click downgrade button.

    And it will be done.

    Thanks for using JotForm,