- Emma RubioAsked on September 27, 2016 at 05:36 AM
can you please tell me how can I do that my sub account user can see the submission information?
Thank you very much for your help!
- JotForm SupportChriistianAnswered on September 27, 2016 at 10:22 AM
It is because you and your sub-user have different settings in storage of data.
Your account does not store data in Europe DataCenter.
While your sub-user account does.
You need to have the same settings for your sub-user to view the submissions.
Do let us know if you need further assistance.