Not supposed to be billed

  • TeamShakeNBake
    Asked on September 27, 2016 at 7:13 AM

    Last night my subscription said cancelled and today I wake up to a charge that was not supposed to be there!!! I want my $19 returned to me!!

  • David JotForm Support Manager
    Replied on September 27, 2016 at 10:49 AM

    We apologize for any inconvenience, I see this refund request has been already sent to our billing department. Please allow 2 to 3 business days for the refund to be completed.

    Open a new thread if you need anything else, we will be glad to assist you.