My Account has been locked

  • victor de los santos
    Asked on September 27, 2016 at 8:39 AM

     

    I need to be told what the necessary information I need for me precentar account is unlocked again as the need to finish my project website. please ...

  • Chriistian Jotform Support
    Replied on September 27, 2016 at 11:33 AM

    Are you referring to the account (draespinal)? As per checking the account draespinal, the account was automatically suspended because one of your form (http://www.jotform.co/form/62685025779872) contains a username and password field which is against our terms of use

    My Account has been locked Image 1 Screenshot 20

     

    I have removed the fields on your form so I can activate your account again. Please avoid collecting sensitive information such as username and password to avoid your account from being automatically suspended again.

  • Kiran Support Team Lead
    Replied on September 27, 2016 at 5:53 PM

    It seems that your latest response is not posted on the thread. We request you to post it again by accessing the URL https://www.jotform.com/answers/942795 if you are looking for any further assistance.

    Thanks!