Why am I getting out of space?

  • brunoavila5
    Asked on September 27, 2016 at 8:43 AM

    I received the message that I'm running out of space. Is it because of the number of submissions?

    Will you warn me when it is not possible to receive answers to my forms anymore?

    Monthly periods correspond to the actual months or is it a 30-day period anytime?

  • Jeanette JotForm Support
    Replied on September 27, 2016 at 11:25 AM

    Submissions counter will be reset on the first day of each month.  I see you are about to hit your monthly limit.

    Let us know if you need more help.

  • brunoavila5
    Replied on September 27, 2016 at 12:03 PM

    If I delete my submissions, does it open additional space for new submissions?

  • Jeanette JotForm Support
    Replied on September 27, 2016 at 12:52 PM

    No, the counter won't reset even after deleting the submissions.