What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I getting out of space?

    Asked by brunoavila5 on September 27, 2016 at 08:43 AM

    I received the message that I'm running out of space. Is it because of the number of submissions?

    Will you warn me when it is not possible to receive answers to my forms anymore?

    Monthly periods correspond to the actual months or is it a 30-day period anytime?

    Getting am i My Forms Submissions message Day
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    JotForm Support Manager

    Answered by Jeanette on September 27, 2016 at 11:25 AM

    Submissions counter will be reset on the first day of each month.  I see you are about to hit your monthly limit.

    Let us know if you need more help.

  • Profile Image

    Answered by brunoavila5 on September 27, 2016 at 12:03 PM

    If I delete my submissions, does it open additional space for new submissions?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 27, 2016 at 12:52 PM

    No, the counter won't reset even after deleting the submissions.