Jot Form downgraded

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    Clare Morgan
    Asked on September 27, 2016 at 08:44 AM

    To Whom It May Concern,

    We have received the email below. We have not requested a downgrade and were on the bronze account. The only thing we believe has changed is that payment is no longer from Sue Sentances credit card and is now from a different card. Could you confirm our current status of this account please.


    Kind Regards

    Clare Morgan


    Dear SueSentance,

    Your JotForm account has been downgraded.

    If you have not requested a downgrade this might have happened because your credit card expired.

    Re-upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

  • Profile Image
    Answered on September 27, 2016 at 11:21 AM

    I just posted a response on this thread for you: