- Clare MorganAsked on September 27, 2016 at 08:44 AM
To Whom It May Concern,
We have received the email below. We have not requested a downgrade and were on the bronze account. The only thing we believe has changed is that payment is no longer from Sue Sentances credit card and is now from a different card. Could you confirm our current status of this account please.
Your JotForm account has been downgraded.
If you have not requested a downgrade this might have happened because your credit card expired.
Re-upgrading is quick and easy:
Thanks for using JotForm,
- JotForm Support ManagerJeanetteAnswered on September 27, 2016 at 11:21 AM
I just posted a response on this thread for you: