What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The "Configurable List Widget" not visible in IE 11

    Asked by jcoste on September 27, 2016 at 09:00 AM

    I am using the "Configurable List Widget" not visible in IE 11 (Visible in Google Chrome and FireFox), are there any IE 11 settings configurations req

     

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    JotForm Support

    Answered by beril on September 27, 2016 at 11:39 AM

     

    We are sorry for the inconvenience this may caused you. I’ve cloned and tested your form. Unfortunately, I am not able to reproduce the same issue that you’re having.

     

    Did you embed your form to your website? If it is yes, Could you please indicate the URL of your page? This will help us better analyze the problem. We will wait for your response.

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    Answered by jcoste on September 27, 2016 at 11:47 AM

    Thank you for your response, I did not embed the for on a website.  I will check with our internal IT tech perhaps there is a company wide  (the company I work for) internet settings adjustment our corporate IT has pushed.

     

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    JotForm Support

    Answered by EltonCris on September 27, 2016 at 02:27 PM

    You can also check your browser console logs and look for the errors. Give it to your IT techs, it should help them during their troubleshooting. Config list widgets should work normally on IE browsers unless the widget resources are blocked in your browsers.

    You might also want to reset your IE browser settings https://support.microsoft.com/en-ph/kb/923737

    Let us know should you have any questions.