The "Configurable List Widget" not visible in IE 11

  • jcoste
    Asked on September 27, 2016 at 9:00 AM

    I am using the "Configurable List Widget" not visible in IE 11 (Visible in Google Chrome and FireFox), are there any IE 11 settings configurations req

    The Configurable List Widget not visible in IE 11 Image 1 Screenshot 30The Configurable List Widget not visible in IE 11 Image 2 Screenshot 41

     

  • beril JotForm UI Developer
    Replied on September 27, 2016 at 11:39 AM

     

    We are sorry for the inconvenience this may caused you. I’ve cloned and tested your form. Unfortunately, I am not able to reproduce the same issue that you’re having.

    The Configurable List Widget not visible in IE 11 Image 1 Screenshot 20

     

    Did you embed your form to your website? If it is yes, Could you please indicate the URL of your page? This will help us better analyze the problem. We will wait for your response.

  • jcoste
    Replied on September 27, 2016 at 11:47 AM

    Thank you for your response, I did not embed the for on a website.  I will check with our internal IT tech perhaps there is a company wide  (the company I work for) internet settings adjustment our corporate IT has pushed.

     

  • Elton Support Team Lead
    Replied on September 27, 2016 at 2:27 PM

    You can also check your browser console logs and look for the errors. Give it to your IT techs, it should help them during their troubleshooting. Config list widgets should work normally on IE browsers unless the widget resources are blocked in your browsers.

    You might also want to reset your IE browser settings https://support.microsoft.com/en-ph/kb/923737

    Let us know should you have any questions.