What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Shared formsAsked by dwieler on September 27, 2016 at 09:57 AM
We are currently using a free account to test this tool - the question is that we have a main user and a sub user. Can the main user see all the forms created by the sub or is there a way for the sub to create forms that the main account holder cannot see/edit?
If the sub-user creates forms in the "My Forms" folder of their account instead of the shared folder, the forms will be created in their own account. Any forms created in their own account will not be accessible by accounts that have shared forms with them. Any forms created in the shared folder will actually be created in the account that shared the forms.
If the account was added as a sub-user, you may need to convert it to a Free/Starter account from your account settings page in order to be able to create forms in the sub-user account:
Can I ask a related question? Can I move forms from one folder to another? Specifically, we have a user and a sub-user account. Can I move forms from the user to the sub-user?
Forms created in the shared folder will be created in the account that shared it. Once a form is created, it cannot be moved from one account to another. Say if the sub-user created a form in the shared folder then wanted that form to be in their own account rather than the account that shared the sub-folder, that would not be possible.
If there are any already created forms that you would like moved from one account to another, let us know and we can move them for you from our end.
Hi - I’d like to have the following moved if possible:
639 Queen Street West
Toronto, ON M5V 2B7
PLEASE NOTE - This email may contain confidential and proprietary material for the sole use of the intended recipient. Any review or distribution by others is strictly prohibited. If you are not the intended recipient please contact the sender and delete all copies.
Those forms were created in the account "tedloewen". We can only move forms at the request of the user that currently has the forms.
If you would like those forms moved, please log into that account and make the same request. Let us know the forms as you did above and the username of the account you would like them moved to.