What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Shared forms

    Asked by dwieler on September 27, 2016 at 09:57 AM

    We are currently using a free account to test this tool - the question is that we have a main user and a sub user. Can the main user see all the forms created by the sub or is there a way for the sub to create forms that the main account holder cannot see/edit?

    Thanks

    shared create forms create thanks tool
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    JotForm Support

    Answered by david on September 27, 2016 at 12:22 PM

    If the sub-user creates forms in the "My Forms" folder of their account instead of the shared folder, the forms will be created in their own account.  Any forms created in their own account will not be accessible by accounts that have shared forms with them.  Any forms created in the shared folder will actually be created in the account that shared the forms. 

    If the account was added as a sub-user, you may need to convert it to a Free/Starter account from your account settings page in order to be able to create forms in the sub-user account:

    https://www.jotform.com/myaccount/billing