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    Attach a file option is not working with Test emails

    Asked by TaSharaRamese on September 27, 2016 at 10:56 AM

    When my test email is sent out the PDF is not attached.

    Page URL:
    https://form.jotform.com/TaSharaRamese/eBook-FinancialLiteracy

    attach a file
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    JotForm Support

    Answered by Mike on September 27, 2016 at 01:35 PM

    The Autoresponder email is supposed to be sent to the user's email upon successful payment.

    To trigger the email delivery you can manually complete the Incomplete Payment submissions.

    If this does not help, please let us know.

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    Answered by TaSharaRamese on September 27, 2016 at 01:46 PM



    I will try that. But shouldn't it work with the test email? Thank YouTaShara RameseTop Financial AccountingPo Box 1934Renton, WA 98057(425) 738-0030www.topfinancialaccounting.com ---- On Tue, 27 Sep 2016 10:34:47 -0700 JotForm wrote ---- A new response has been received: Answered by Mike The Autoresponder email is supposed to be sent to the user's email upon successful payment. To trigger the email delivery you can manually complete the Incomplete Payment submissions. If this does not help, please let us know. View this thread on browser » Unsubscribe Thread 1474997737




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    JotForm Support

    Answered by Mike on September 27, 2016 at 03:00 PM

    It seems that submission PDFs and attached files are not included with the test emails. However, those options should work properly with real submissions.

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    Answered by TaSharaRamese on September 27, 2016 at 03:46 PM



    Oh ok. I will test it live. Later today thank you.Thank YouTaShara RameseTop Financial AccountingPo Box 1934Renton, WA 98057(425) 738-0030www.topfinancialaccounting.com ---- On Tue, 27 Sep 2016 11:59:30 -0700 JotForm wrote ---- A new response has been received: Answered by Mike It seems that submission PDFs and attached files are not included with the test emails. However, those options should work properly with real submissions. View this thread on browser » Unsubscribe Thread 1475002820




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