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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password retrieval issues

    Asked by Elise on April 23, 2012 at 07:48 PM

    I cannot seem to retrieve the reset details for my account.  I created a for called AEG.  ANd I thought the UN ws AEG.  I don't recall my login details.  Could you please assist me. 





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    JotForm Support

    Answered by jonathan on April 23, 2012 at 10:14 PM

    Hi Elise,

    You can try retrieving the account first using your email address.

    In My Forms login part (lower right), click on Forgot Password? button.
    It will then enquire for the username or email address you wanted the details send. 
    It should email to you the account details.

    Hope this help. Thanks.