What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Spread2Jot app: Data not showing in EU server

    Asked by mfh on September 27, 2016 at 11:13 AM

    Hi,

    I have the same problem. Spread2jot does not work the https://eu.jotform.com/myforms but

    if I move my data from EU to US and use https://jotform.com/myforms Spread2jot works fine.

    How come?

    Cheers Michael

  • Profile Image
    JotForm Support

    Answered by Nik_C on September 27, 2016 at 02:17 PM

    I tested and I was able to replicate this issue, I will forward this to our developer team for further investigation. We will inform you through this thread as soon as we have an update.

    Thank you for letting us know.

     

  • Profile Image

    Answered by SEGService on October 18, 2016 at 07:14 AM

    Any news regarding this issue ?

    You replicated this issue end of September ...

  • Profile Image
    JotForm Support

    Answered by Nik_C on October 18, 2016 at 07:37 AM

    Unfortunately, we don't have any news about this issue at the moment. A developer is assigned to this ticket and it is marked as Important, so rest assured that the issue will be resolved as soon as possible.

    Thank you for your patience.