What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why don't my submissions send to the address specified in V2?

    Asked by meghancook on April 26, 2010 at 08:19 AM

    I used to have my forms submitted directly to a specific email address.  With the new version, I'm not getting the forms emailed to me.  Do I have to login to JotForm everytime to get my submissions now? 
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    JotForm Founder

    Answered by aytekin on April 26, 2010 at 09:02 AM
    Please contact your hosting provider and ask them why this email is not arriving on your email inbox:
    Apr 26 10:01:33 ying sm-mta[14083]: o3QE1QSl014080: to=<adhoc@alderfoods.com>, ctladdr=<jotform@ying.interlogy.com> (1003/1004), delay=00:00:07, xdelay=00:00:07, mailer=esmtp, pri=125252, relay=mx.ctccom.net. [216.129.90.46], dsn=2.0.0, stat=Sent (OK id=1O6OsP-0007e9-3i)