When I edit an existing submission, the notification emails are not sent. Help!

  • chapelwood
    Asked on September 27, 2016 at 11:45 AM

    Two people should receive email notifications when new forms are submitted and when existing form submissions are updated. This used to work, but isn't, now.  Any ideas?

  • Elton Support Team Lead
    Replied on September 27, 2016 at 2:22 PM

    Our sincere apologies. It should be fine by now. I have corrected it in your "Chapelwood's Event Promotion Request" form. This might be due to the updates made on notifications recently, good news though you are now able to disable/enable "Send on Edit" on email notifications.

    I have enabled this in your form by the way.

    When I edit an existing submission, the notification emails are not sent Screenshot 20

    If you have further questions, let us know.