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    When I edit an existing submission, the notification emails are not sent. Help!

    Asked by chapelwood on September 27, 2016 at 11:45 AM

    Two people should receive email notifications when new forms are submitted and when existing form submissions are updated. This used to work, but isn't, now.  Any ideas?

    email notifications
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    JotForm Support

    Answered by EltonCris on September 27, 2016 at 02:22 PM

    Our sincere apologies. It should be fine by now. I have corrected it in your "Chapelwood's Event Promotion Request" form. This might be due to the updates made on notifications recently, good news though you are now able to disable/enable "Send on Edit" on email notifications.

    I have enabled this in your form by the way.

    If you have further questions, let us know.