Novamente o formulário não está funcionando

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    GESLEY
    Asked on September 27, 2016 at 12:20 PM

    Novamente o formulário não está funcionando, não recebo as informações.

    Peço urgência em resolver ou terei que cancelar minha assinatura.

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    david
    Answered on September 27, 2016 at 02:39 PM

    I checked our email logs for the address in your form and they have indeed been failing.  It looks like your address was rejecting the emails as spam.  When enough were rejected, it resulted in your address being placed on our bounce list to prevent further rejected emails.

    I removed your address from the list and the notifications should attempt to send once again.  For more information on how to prevent this from happening again in the future, please see the following guide:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues