Save and continue later is not saving data

  • pfarrell
    Asked on September 27, 2016 at 1:16 PM

    Please help... I have a form that I need to save progress. I have tried working through the walk-through but I am getting balled up somewhere. I seem to be going in circles. My goal is that you when filling the form which is long if you take a break you will not lose all progress.

    Here is my pages so far

    Form 1 https://form.jotform.com/62644814155154

    Form 2 https://form.jotform.com/62704647427157

    Any and all help is greatly appreciated.

  • David JotForm Support
    Replied on September 27, 2016 at 3:18 PM

    The problem with using this setup is if your browsers cache/cookies are cleared, the data for your form will also be cleared.  If you would like a more permanent and easier to set up solution, I would recommend using an edit submission link instead:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    This will allow users to submit a partially complete form and return to their submission data at a later time to complete it.  This will also allow for users to start the form on one computer and continue it later on another.