What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not getting emails from the event from that I created

    Asked by patrickfitz1969 on September 27, 2016 at 01:30 PM

    I created an event and the event submissions aren't showing up in my email when an attendee submits. 

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    JotForm Support

    Answered by Welvin on September 27, 2016 at 03:43 PM

    All the .gov email addresses in the form have been added to our bounce list. This is the reason why you are no longer getting the form emails. 

    I've fixed this for you but we recommend checking the following guide and do our recommendations such as adding and whitelisting Jotform.