I am not getting emails from the event from that I created

  • patrickfitz1969
    Asked on September 27, 2016 at 1:30 PM

    I created an event and the event submissions aren't showing up in my email when an attendee submits. 

  • Welvin Support Team Lead
    Replied on September 27, 2016 at 3:43 PM

    All the .gov email addresses in the form have been added to our bounce list. This is the reason why you are no longer getting the form emails. 

    I've fixed this for you but we recommend checking the following guide and do our recommendations such as adding and whitelisting Jotform.

    https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications