What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We need to cancel any charge, subscription or membership with JotForm.

    Asked by Doug Edwards on September 27, 2016 at 03:53 PM

    We enjoyed the program, but now the Hastings Tribune has joined a Web service, we do not use JotForm ourselves anymore. Please confirm.

    Thank you

    Page URL:

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    JotForm Support

    Answered by Nik_C on September 27, 2016 at 06:26 PM

    You are on Premium Bi Yearly plan that ends on 15th of March 2018. If you want just to cancel your subscription just go to Pricing page and click downgrade. 

    Please advise if you need additional adjustments of your account.

    We'll wait for your response.

    Thank you!