- patrickfitz1969Asked on September 27, 2016 at 04:03 PM
Hello, I created a sign up form and the email notifications are not coming through after someone submits the form.Page URL:
- JotForm SupportKevin_GAnswered on September 27, 2016 at 06:36 PM
I can see you have already opened another thread to ask about this, here is the link and you have already received a reply there: https://www.jotform.com/answers/943111
I can confirm that your email addresses are not in our bounce list anymore, I have also tested the form and I can see emails are being sent fine, here is a screenshot of the email sent upon my test:
If the issue still persists, please ask your email provider to white-list our IP addresses, here is the link: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Hope this helps.