JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I delete the current billing option on my form, will all the submitted data acquired over time be lost?Asked by hmmawards on September 27, 2016 at 04:11 PM
If I delete the current billing option on my form, will all the submitted data acquired over time be lost?
Yes, you will lose everything in the payment field prior to deletion. That includes the item selected, the payee name and address. IF you want to keep the current form and change payment tool, you may consider downloading your form submissions first to have a backup.