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hmmawardsAsked on September 27, 2016 at 4:11 PM
If I delete the current billing option on my form, will all the submitted data acquired over time be lost?
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Welvin Support Team LeadReplied on September 27, 2016 at 6:53 PM
Yes, you will lose everything in the payment field prior to deletion. That includes the item selected, the payee name and address. IF you want to keep the current form and change payment tool, you may consider downloading your form submissions first to have a backup.
https://www.jotform.com/help/269-How-to-view-Submissions
https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF