Form Support
 

I already have a jotformpro account, but received a message that we're limited to 100 submisions.

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    jamaburch
    Asked on April 23, 2012 at 11:18 PM

    Does it have something to do with the difficulties earlier this year when the jotform.com site was disabled?  Is there something I need to do?

     

    Thanks for your help.

  • Profile Image
    idarktech
    Answered on April 24, 2012 at 01:58 AM

    Hi there,

    There was a failed charge on your credit card that's why you are downgraded to free account. I have now re-enabled back your account but you have to resubscribe in order to continue using Premium.

    Resubscribing is quick and easy: http://www.jotform.com/upgrade?username=jamaburch

    Let us know if you have any further questions. Apologies for this inconvenience. Thanks!