Is there a way to add tips to the orders in Square Payment setup?

  • susane
    Asked on September 27, 2016 at 4:58 PM
    second question is there a way to add tips to the orders= a 20% gratuity to the order? I have a pos system with square that allows for tips already.
  • Welvin Support Team Lead
    Replied on September 27, 2016 at 5:12 PM

    You can do it this way in the form:

    1. Add a calculation widget and multiply the current Total by 0.20. 

    Is there a way to add tips to the orders in Square Payment setup? Image 1 Screenshot 40

    https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form 

     

    2. Add another calculation widget and sum the Total and this calculation for the gratuity:

    Is there a way to add tips to the orders in Square Payment setup? Image 2 Screenshot 51

     

    3. Select this Grand Total in the Square payment integration. 

     

    If you'd like to hide the total and the gratuity calculation, you can do it from the field properties. Example:

    Is there a way to add tips to the orders in Square Payment setup? Image 3 Screenshot 62

  • susane
    Replied on September 27, 2016 at 7:51 PM

    yes that probably works technicallly but i need to migrate into the square system so it can show up for record purposes and also to clearly define the charges and the tip seperately

  • Kiran Support Team Lead
    Replied on September 27, 2016 at 11:43 PM

    If the payment amount is sent to the payment gateway using the option User defined amount, unfortunately, it is not possible to add or split any other amount to it. It is required to use the products options so that you may be able to use Tips as a separate price.

    Thank you!