Por que não consigo receber a notificação quando o cliente paga com paypal? fiz um teste e não recebi o pedido e nem a confirmação de pagamento

Can you please share to us the URL of your Paypal form. It will help us understand the problem if we can check the form used.

It is possible also you were not getting the notification because there was no actual payment transaction. Meaning it was an incomplete payment submission.

User guide: https://www.jotform.com/help/135-How-to-view-incomplete-payments

We will wait for your response.

Thank you.