What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to upload image

    Asked by Hibbett on September 27, 2016 at 06:05 PM


    I joined and created this form today.


    Two of us have tested the form and we are getting error messages when attaching images to the form as the form asks.

    Please advise.


    Scott Brown

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    JotForm Support

    Answered by liyam on September 27, 2016 at 10:25 PM

    Hello Scott,

    I just tried attaching an image to your form and I did not encounter any problem so far.

    If the problem persists on your end, can you provide us more information on the file size and all other relevant information of the image you are trying to upload?


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    Answered by Hibbett on September 28, 2016 at 11:46 AM
    Thanks for your help. We’re getting closer to a solution on our end. Quick question…what browser are you using?
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    Answered by Irshad on September 28, 2016 at 02:36 PM

    I have also checked your form, and I am able to upload image without issue:

    I have checked it in Google Chrome, and Mozilla Firefox Browsers.