Unable to upload image

  • Profile Image
    Hibbett
    Asked on September 27, 2016 at 06:05 PM

    Hi,

    I joined and created this form today.

    https://form.jotform.com/Hibbett/hibbett-store-images

    Two of us have tested the form and we are getting error messages when attaching images to the form as the form asks.

    Please advise.

    Thanks,

    Scott Brown

  • Profile Image
    liyam
    Answered on September 27, 2016 at 10:25 PM

    Hello Scott,

    I just tried attaching an image to your form and I did not encounter any problem so far.

    If the problem persists on your end, can you provide us more information on the file size and all other relevant information of the image you are trying to upload?

    Thanks.

  • Profile Image
    Hibbett
    Answered on September 28, 2016 at 11:46 AM
    Thanks for your help. We’re getting closer to a solution on our end. Quick question…what browser are you using?
    Thanks,
    Scott
    ...
  • Profile Image
    Irshad
    Answered on September 28, 2016 at 02:36 PM

    I have also checked your form, and I am able to upload image without issue:

    I have checked it in Google Chrome, and Mozilla Firefox Browsers.

    Thanks.