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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to upload image

    Asked by Hibbett on September 27, 2016 at 06:05 PM

    Hi,

    I joined and created this form today.

    https://form.jotform.com/Hibbett/hibbett-store-images

    Two of us have tested the form and we are getting error messages when attaching images to the form as the form asks.

    Please advise.

    Thanks,

    Scott Brown

    Screenshot
    attached failing JotForm thanks and href
  • Profile Image
    JotForm Support

    Answered by liyam on September 27, 2016 at 10:25 PM

    Hello Scott,

    I just tried attaching an image to your form and I did not encounter any problem so far.

    If the problem persists on your end, can you provide us more information on the file size and all other relevant information of the image you are trying to upload?

    Thanks.

  • Profile Image

    Answered by Hibbett on September 28, 2016 at 11:46 AM
    Thanks for your help. We’re getting closer to a solution on our end. Quick question…what browser are you using?
    Thanks,
    Scott
    ...
  • Profile Image

    Answered by Irshad on September 28, 2016 at 02:36 PM

    I have also checked your form, and I am able to upload image without issue:

    I have checked it in Google Chrome, and Mozilla Firefox Browsers.

    Thanks.