Unable to upload image

  • Hibbett
    Asked on September 27, 2016 at 6:05 PM

    Hi,

    I joined and created this form today.

    https://form.jotform.com/Hibbett/hibbett-store-images

    Two of us have tested the form and we are getting error messages when attaching images to the form as the form asks.

    Please advise.

    Thanks,

    Scott Brown

    Jotform Thread 943460 Screenshot
  • liyam
    Replied on September 27, 2016 at 10:25 PM

    Hello Scott,

    I just tried attaching an image to your form and I did not encounter any problem so far.

    Unable to upload image Image 1 Screenshot 20

    If the problem persists on your end, can you provide us more information on the file size and all other relevant information of the image you are trying to upload?

    Thanks.

  • Hibbett
    Replied on September 28, 2016 at 11:46 AM
    Thanks for your help. We’re getting closer to a solution on our end. Quick question…what browser are you using?
    Thanks,
    Scott
    ...
  • Irshad
    Replied on September 28, 2016 at 2:36 PM

    I have also checked your form, and I am able to upload image without issue:

    Unable to upload image Image 1 Screenshot 20

    I have checked it in Google Chrome, and Mozilla Firefox Browsers.

    Thanks.