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    Fillable PDF creator: Converted PDF is displaying AM in the time field as 0

    Asked by spresser55 on September 27, 2016 at 08:58 PM

    I create my form exactly the way I want, but when I download it as a PDF from your website, it has issues when opened in Adobe.

    For example, the background color disappears when I open it with Adobe.

    Also, some of the drop down menus appear to have issues such as the Time feature (When unitl When). I use the AM/PM settings because I want both available. When I use the form in Adobe, the PM is visible, but there is just a 0 where the AM should be.

    Please help.

    different open why does when i open
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    JotForm Support

    Answered by Kiran on September 28, 2016 at 12:54 AM

    I am able to replicate the issue with the time field on the converted PDF form. I see that 0 is displayed instead of AM.

    Let me forward the issue to our backend team to take a look. Once we have any update in this regard, you'll be updated here.

    Thank you!