Fillable PDF creator: Converted PDF is displaying AM in the time field as 0

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    Asked on September 27, 2016 at 08:58 PM

    I create my form exactly the way I want, but when I download it as a PDF from your website, it has issues when opened in Adobe.

    For example, the background color disappears when I open it with Adobe.

    Also, some of the drop down menus appear to have issues such as the Time feature (When unitl When). I use the AM/PM settings because I want both available. When I use the form in Adobe, the PM is visible, but there is just a 0 where the AM should be.

    Please help.

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    Answered on September 28, 2016 at 12:54 AM

    I am able to replicate the issue with the time field on the converted PDF form. I see that 0 is displayed instead of AM.

    Let me forward the issue to our backend team to take a look. Once we have any update in this regard, you'll be updated here.

    Thank you!

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    Answered on December 24, 2018 at 09:24 AM

    Sorry for the inconvenience this has caused.

    I could not replicate this issue with the new PDF Editor. Both AM and PM options for the time field displays as expected. 

    You can simply go to the PUBLISH tab of your form builder, click PDF from the left side and click DOWNLOAD.

    The downloaded PDF form will not have any issues.