What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I download the .wav file created when a customer records a message?

    Asked by radioboss on September 27, 2016 at 10:19 PM
    message records how
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    JotForm Support

    Answered by Charlie on September 28, 2016 at 02:55 AM

    Hi,

    Thank you for contacting us.

    I see you are using the Voice Recorder widget. You can view your submissions in your submissions page

    In your submissions page, you should be able to see the link for the recorded voice message in .wav file format:

     

    Now simply copy and paste that link in a new browser tab. You should be able to listen on the .wave file online. If you want to save it, simply right click and choose "Save as...":

     

    I hope that helps. Let us know if you need further assistance on this.