FireFox form display problem!

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    Izjavi
    Asked on April 24, 2012 at 05:16 AM

    Hi!

    I am trying to solve this issue for quite some time now. I have noticed that my forms if I embed them in my website will not load fully in FireFox (only half of form is displayed). I know I can fix this issue by using Iframe but I was wondering if there is a way to fix this issue? In all other browsers forms works ok.

     

    Thank you!

    Best regards,

    Bostjan

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    gori-mathew
    Answered on April 24, 2012 at 06:49 AM

    Hi,

    We apologise for the inconveniences this issue has caused you. Please to be able to reproduce the problem, can you give us the forms URL that you are talking about.

    Can you also verify if this also happens on another computer's firefox browser? Can you also check if you are using proxy servers on your firefox browser?  Can you also try doing a full refresh (Shift key + reload button)

    Also,try clearing your cache on the browser? following these steps, please click Firefox on the top-left > Options > Options.Click the privacy tab (the one with the mask) and then click clear your recent history.

    Then will also suggest you use other embedding methods like iWeb, http://www.jotform.com/help/12-Adding-Form-to-an-iWeb-Page

    Lets know if this solutions worked out!

  • Profile Image
    abajan
    Answered on April 24, 2012 at 07:01 AM

    Hi Bostjan

    Could you please provide the URL of the page(s) within which the form is embedded? If you have already removed it from the page, please re-insert it. That way, we'll be able to see the display issue for ourselves, know which form you're referring to and examine the source of the page for a possible cause.

    Thanks.

  • Profile Image
    Izjavi
    Answered on April 24, 2012 at 10:07 AM

    Hi!

    This problem also happens on every FireFox browser not just on mine computer (even if I clear my browsers cache). Here is the link: http://www.attentics.com/test.html. 

  • Profile Image
    ItalyTech
    Answered on April 24, 2012 at 11:05 AM

    Hi, I suggest you to embed your form with an iframe or source code. Let us know please.
    Thanks.

  • Profile Image
    Izjavi
    Answered on April 24, 2012 at 02:17 PM

    Hi!

    I did use the iframe embed code and it works just fine. Although plain embed code is not working. Only half of the form is shown.

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    adamstielstra
    Answered on April 04, 2013 at 04:44 PM

    Hello, I have the same problem. I did use iframe and it works in every browser except for firefox both in pc and mac. Any suggestions? thanks

    here is the link to my website

    http://www.ruralhealthtelecom.com/

  • Profile Image
    Welvin
    Answered on April 04, 2013 at 05:07 PM

    @adamstielstra,

    Please open another thread using this link so we can focus on your problem.

    http://support.jotform.com/answers/answer.php?

    Thanks

  • Profile Image
    EltonCris
    Answered on April 04, 2013 at 05:09 PM

    @adamstielstra

    We'll deal your issue here: http://www.jotform.me/answers/201484-firefox-visibility-issue#0

    Thank you!