What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I increase the space I only need?

    Asked by copelingjwoodlands on September 28, 2016 at 06:54 AM

    Good day, we are using jot forms to help our enrollment process at our school so we are currently using your free package and it is working great but it seems like we are hitting a snag now when it comes to the amount of space we are needing. Is there any advice to address this? We are currently about half way with the applications and your bigger packages are just too big for us. 


    Thank you and warm regards.



  • Profile Image
    JotForm Support

    Answered by Jan on September 28, 2016 at 11:18 AM

    Unfortunately, it is not possible to increase only the storage space. I can see that you already have 105.19MB of storage space. The limit for the Free plan is only up to 100MB. You can delete the submissions with attachments in order to clear up your storage space. Here's a guide: How-to-Delete-Form-Submission-Data.

    You may also apply for an education discount pricing. The application is subject for approval. You will need to submit your application via this link: https://www.jotform.com/education/pricing/.

    Once submitted, your application is set for review and upon approval, you will receive an email with the instructions on how to upgrade your account.

    Hope that helps. If you have any questions, please let us know. Thank you.