What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not complete on received email notification

    Asked by fsavoie61 on September 28, 2016 at 08:57 AM

    I received a completed form from one of my customer, but the form does not all appear in my email.  Only the last section of the form appears.  Previous emails from other customers are ok, but not this one.


    Page URL:

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    JotForm Support

    Answered by cihan on September 28, 2016 at 10:00 AM


    There was a minor problem and we solved it.  You will be able to see all your submissions normally.

    IF your problem continue please let us know.

    Thank you.

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    Answered by fsavoie61 on September 28, 2016 at 01:46 PM
    In the View all submissions, there are no more Family names with the person's name.  
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    JotForm Support

    Answered by Mike on September 28, 2016 at 05:50 PM

    Do you mean that there are some issues with the 'Nom de famille' field on the form? It seems to be filled and displayed for your recent entries.

    If the issue still persists, please provide us with more details.