What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I received this message when trying to submit a test for my survey before sending it out. Is this a Jotform server issue?

    Asked by mkalinsky on September 28, 2016 at 09:39 AM

    Screenshot of message included. Please let me know ASAP when this issue will be resolved. Thanks!

    Page URL:
    https://form.jotform.com/62694016862966

    Screenshot
    survey JotForm message jotform server
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 28, 2016 at 11:33 AM

    Our sincerest apologies. 

    We had a temporary issue with our EU server and our developers have just fixed it.

    Your forms should be working fine by now. Kindly check.