What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submitted form won't load

    Asked by menstrom on September 28, 2016 at 09:40 AM

    I am trying to view a submission for my form.  When I click on the application and then click the Submissions button, I get the message "Loading" with the little circle going around, but it never loads.  It's been running for almost five minutes.  It was working as recently as yesterday.

    Page URL:
    https://form.jotform.com/61054701244142

    submitted form won't form won't load Submissions message then and
  • Profile Image

    Answered by menstrom on September 28, 2016 at 10:21 AM

    Never mind!  Whatever the problem was, it fixed itself and now I can view the submissions again.

    Thanks,

    Marilyn

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    JotForm Support

    Answered by EltonCris on September 28, 2016 at 11:37 AM

    Might be related to the temporary issue with our server. It should be fine by now.