What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to Login

    Asked by tom strother  on September 28, 2016 at 10:27 AM

    Unable to sign in and "send instructions option" not working.

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    JotForm Support

    Answered by Chriistian on September 28, 2016 at 12:49 PM

    I tried to resent the email reset password email instructions to your email address (tom@liveitnowent.com) and based on our logs it was successfully sent.


    Please check your email and see if you were able to received the reset password email instructions.